Wilmington Blue Rocks 2020 Season Cancellation FAQs
On Tuesday, June 30, Minor League Baseball (MiLB) announced that the 2020 season would be canceled as a result of Major League Baseball (MLB) declaring that they would not be providing players to MiLB affiliates for the 2020 season. As such, all Minor League Baseball teams - including the Wilmington Blue Rocks - will not host games in 2020.
While disappointed, the Blue Rocks have no choice but to follow the direction set forth by MLB and MiLB. The team remains committed to continuing to work with the City of Wilmington, New Castle County, and State of Delaware authorities to ensure the health, safety, and well-being of all citizens during the unprecedented COVID-19 pandemic. In compliance with protocols determined by state and local health authorities, the Blue Rocks look forward to developing opportunities to bring joy and excitement to Frawley Stadium at the appropriate time later this summer. Moreover, we look forward to delivering our unique version of affordable, fun, family-friendly entertainment in 2021 and beyond.
The Wilmington Blue Rocks have devised the following "2020 Season Cancellation FAQs" to answer many of the questions fans may have:
The Blue Rocks respectfully ask that fans be patient during this unprecedented situation as the team works through all effects of a full season cancellation. Following the health guidance issued by the State of Delaware, the Blue Rocks Executive Offices remain closed to the public at this time and are operating at both reduced capacities and hours.
What is the current status of the Blue Rocks 2020 season?
Although Major League Baseball (MLB) decided it would resume play in late July, Minor League Baseball (MiLB) announced on June 30 that its 2020 season would be canceled due to rosters not being filled by MLB clubs in the face of current circumstances.
While the cancellation of the 2020 season is greatly disappointing, please continue to monitor BlueRocks.com and the team's social media pages for upcoming safe & fun events at Frawley Stadium later this summer & fall.
What is the plan for Blue Rocks Season Seat Members?
All Blue Rocks Season Seat Members for the 2020 season have been sent or will be sent detailed information via email. Please monitor your email inbox for further details. Those with additional questions and/or those who did not receive an email are asked to please contact Joe McCarthy - Director of Ticket Sales - at [emailÂ protected].
This information applies to all full-season, half-season and quarter-season members.
What is the plan for Blue Rocks Mini Plan Members?
All Blue Rocks Mini Plan Members for the 2020 season have been sent or will be sent detailed information via email. Please monitor your email inbox for further details. Those with additional questions and/or those who did not receive an email are asked to please contact the Wilmington Blue Rocks Box Office at [emailÂ protected].
A mini plan member is a ticket holder who has purchased 12-game, 9-game, 6-game, or Day of the Week Mini Plans. BLUEcard Members are also included in this group.
I booked a group outing. What are my options?
A group event must have been organized through the Wilmington Blue Rocks Group Sales department and includes:
- A block of 20 or more seats, which includes pre-game performances and on-field opportunities
- A picnic event
- A Bluewinkle's Diamond Club event
- A luxury suite event
All group event reservations that have NOT made a payment toward its deposit or final balance are canceled at this time and we will automatically release the reservation.
If you are a group leader and have made a payment(s) toward your 2020 group event or have paid your balance in full, your investment for this season will roll over to a similar reservation for a new event in either 2021 or 2022. You will also be contacted personally. Please monitor your email inbox for further details.
Those with additional questions and/or those who did not receive an email are asked to please contact the Wilmington Blue Rocks Group Sales Office at [emailÂ protected] or by calling 302-888-5358.
I purchased tickets for a single game in the 2020 season. What should I do with my tickets?
With all 2020 games officially canceled, all single game ticket holders with tickets to a game during the 2020 season will have the ability to exchange their tickets for another home game during the 2021 or 2022 seasons. While the Blue Rocks cannot guarantee that the exchanged tickets will be in the same exact seat, every effort will be made to secure seats in a comparable seating section.
We strongly recommend that all ticket holders with tickets to a game in the 2020 season hold onto their tickets and exchange them when the 2021 tickets go on sale in early 2021. Those not comfortable attending a game during the 2021 season will have the ability to exchange them for a 2022 game.
If you had elected to have your tickets held at the Will Call window, please give us a call at (302) 888-BLUE to complete the process over the phone once the 2021 schedule is released and/or you are ready to do so.
Those with additional questions are asked to please contact the Wilmington Blue Rocks Box Office at [emailÂ protected].
I have unused vouchers from the 2020 season. What should I do with my vouchers?
Regardless of how it was obtained - as part of a holiday package, won at an auction/raffle, from a community initiative or non-profit organization, or any other method - any voucher that has not yet been redeemed AND reads that it is valid for the 2020 season will be accepted at its specified seating level (Field Box, Box, Reserve Box, or Bleacher) during either the 2021 or 2022 season.
Any voucher that has already been redeemed for a dated ticket will follow the 2020 single-game ticket exchange policy as described above.
Only vouchers dated as valid for the 2020 season will be honored during the 2021 or 2022 seasons. Vouchers dated for any other season (2019 or prior) are not eligible for use in future seasons. Vouchers for future seasons will return to its regular validations, beginning with the 2021 season.
I purchased Sunday Brunch tickets in the 2020 season. What should I do with my tickets?
If you hold tickets for any 2020 Individual Bluewinkle's Diamond Club Special, which includes Sunday Brunch, Independence Day (July 3) or Labor Day (September 7) tickets, you will have the ability to exchange your tickets for another game during the 2021 or 2022 seasons.
We strongly encourage selecting a new date that has an Individual Bluewinkle's Diamond Club Special to get the full value of your ticket, as these specials are not offered for every Wilmington Blue Rocks home game. Please monitor www.bluerocks.com as 2021 Individual Bluewinkle's Diamond Club Specials will be released in early 2021. Please note that there is limited availability for all hospitality events and spaces fill quickly.
If you select a date that does not feature an Individual Bluewinkle's Diamond Club Special, you will receive the remaining cost of the amount paid for the ticket as a loaded ticket credit that can be used for concessions and/or merchandise.
All hospitality special events (those that are purchased individually AND not a part of a group) will follow this same policy.
Those with additional questions are asked to please contact the Wilmington Blue Rocks Box Office at [emailÂ protected].
I purchased a theme night ticket package. What are my options?
Theme Night ticket packages offered for the 2020 season include the Champions Package, Regional Manager Package, Assistant to the Regional Manager Package, Wizards and Magic Package and Celerybration Package.
Those that hold tickets for any of these packages have been sent or will be sent detailed information via email. Please monitor your email inbox for further details. Those with additional questions and/or those who did not receive an email are asked to please contact the Wilmington Blue Rocks Box Office at [emailÂ protected].
Please note that the Wizards and Magic and Celerybration Nights are annual celebrations, so these packages will be available for the 2021 season. The Blue Rocks are making every effort to reschedule The Office Night, which covers both the Regional Manager and Assistant to the Manager Packages, for next year. More information will be released in due course.
I purchased a 2020 Junior Blue Rocks membership. What are my options?
If you purchased a Junior Blue Rocks membership for 2020, your membership and all of its benefits will roll over to the 2021 season.
If you do not feel comfortable returning for the 2021 season, we will suspend your membership for 2021 and reactivate it for 2022. For more information, please contact [emailÂ protected]
I enrolled a child in a Blue Rocks Baseball Camp. What are my options?
Great news! 2020 Blue Rocks Baseball Camps are on as scheduled.
The Wilmington Blue Rocks are committed to providing both a safe and enjoyable experience for all baseball camp attendees. The Blue Rocks have carefully studied all COVID-19 guidelines mandated by the State of Delaware and have modified the operation of baseball camps to ensure every precaution is taken to minimize the risk to every attendee and staff member. The State of Delaware has deemed it safe for youth baseball and summer camps to resume under specific modifications that will be observed at Frawley Stadium.
For more information on Blue Rocks Baseball Camps, visit their web page HERE. Those with additional questions and/or concerns are asked to please contact the Wilmington Blue Rocks Community Affairs Department at [emailÂ protected]
I purchased a First Pitch Package last holiday season. What are my options?
If you purchased a First Pitch Holiday Package in November or December 2019 (for the 2020 season), either the purchaser or the recipient of that package will be able to redeem that opportunity in either the 2021 or 2022 baseball season.
I have tickets from a rain out in 2019. What are my options?
If you hold tickets for a postponed/canceled Wilmington Blue Rocks home game after September 1, 2019, your tickets will be exchangeable for any 2021 or 2022 Blue Rocks home game.
If you hold tickets for a postponed/canceled game Wilmington Blue Rocks home game prior to August 31, 2019, your tickets are no longer valid.
Is The Quarry Team Store open?
YES! The Quarry Team Store is open and shipping orders. As a result of limited hours and capacity due to COVID-19 guidelines, in-person shopping is currently Monday - Friday by appointment only. Please contact [emailÂ protected] for daily hours and to make an appointment.
DELAWARE RESIDENTS ONLY may select "stadium pick-up" as a shipping option if buying merchandise online.
What happens to the promotional item that was due to be distributed at the 2020 game that I hold tickets to?
Unfortunately, promotional items associated with canceled games cannot be distributed to ticket holders nor purchased by any fans. The Blue Rocks will release a 2021 promotional schedule - including giveaway items - in early 2021.
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