Falcons Announce Front Office Promotions
Published on August 10, 2015 under American Hockey League (AHL)
Springfield Falcons News Release
Springfield, MA - Today Springfield Falcons president, Sarah Pompea, announced five front office staff promotions.
The following staff promotions have been made to the Falcons front office: Chris Thompson has been promoted to Senior Vice President, Cortney Hersom to Vice President, Andy Zilch to Manager of Communications/Broadcasting, Marija Ward to Manager of Ticket Operations and Luke Pawlak to Manager of Game Operations/Creative Services.
Thompson will continue to oversee the team's corporate sales with an expanded focus on driving ticket sales. In his new role, he will be working closely with Pompea in the day-to-day operations of the organization. Thompson has been a recognizable face in the community and a positive asset to the Falcons organization since his initial hire in 2005.
Hersom is currently responsible for all Falcons financials and human resources. In addition, she will take a stronger lead in the daily operations of the office. Upon joining the organization one year ago, Hersom has proven herself to be a vital member of the franchise.
Zilch was named the play-by-play broadcaster on September of 2014 with responsibilities in ticket and corporate sales. He will oversee the team's communications and community relations efforts and act as the primary media contact for the Falcons.
Ward oversees all aspects of the organization's ticket operations and serves as the box office liaison. She has been tasked with streamlining the ticket department, increasing efficiency and enhancing the fan experience. Ward has established strong relationships with Falcons ticket package holders and group leaders since beginning in January of 2010.
Pawlak spearheads all creative aspects for the organization and will also be able to utilize the new technology this season to enhance the fan experience. He has cultivated a positive leadership role with the team's game night staff. Pawlak began with the Falcons in June 2013.
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